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Frequently Asked Questions
What is the warranty?
2 years comprehensive. We stand behind the Run Rocket.
Is Financing available?
Run Rocket offers financing through PEAC Solutions.
Please apply here: Peac Financing Solutions
You usually have an answer for you the same day you apply. Once approved, we work out all your payment options in advance and let you decide which term will cash flow best for your business.
There’s no cost to apply and there’s no obligation to use your approval
How far out can the athlete run?
The strap is 36 yards
Where does Run Rocket ship?
For shipments within America, you can order through the website.
To have Run Rocket ships worldwide, please contact team@runrocket.com for a quote for international destinations.
Shipping & Return Policy
The following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment Processing Time: All orders are processed within 1-7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Estimated Shipping Time: Products will be shipped within the contiguous 48 states within 1 to 3 business days. We will notify you if any items you have ordered are back ordered. Delivery delays can occasionally occur. Shipment to P.O. boxes or APO/FPO Addresses: Run Rocket ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses depending on products purchased. Shipment Confirmation & Order Tracking: Upon request, you will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties and Taxes: Run Rocket is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages: Run Rocket is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping: For shipments outside the contiguous 48 states, please contact us directly for quotes and timelines at team@runrocket.com or (210) 383-0060
Returns Policy: Please contact us if for any reason you are not completely satisfied with your purchase. We will give you a refund based on the specific money-back guarantee period offered on your order form at time of purchase (30 days for material defects). Contact: Please email us at team@runrocket.com if you are not satisfied with your purchase so that we can resolve any product issues immediately. Used Goods: This refund policy does not apply to physical goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the physical product via registered post and that you prepay all postage. You assume any risk of lost, theft or damaged goods during transit, and therefore advise you take out shipment registration of insurance with your postal carrier. Run Rocket will not be responsible for parcels lost or damaged in transit if you choose not to insure.
Why Choose Run Rocket?
Run Rocket is the most effective sprint resistance training equipment available. It allows athletes to maintain their natural running form, with smooth, consistent resistance.
This sprint training boosts speed better than weighted vests, agility ladders, bungee bands, or sleds.
Run Rocket is trusted by NFL football players, college teams, basketball, CrossFit Games competitors, and more.
How Long Does It Take to Get?
Run rockets are built and shipped in batches. We are currently in stock. Your Run Rocket should arrive within 7 business days.
What Maintenance is required?
The only maintenance required is an occasional cleaning of the front 2 rollers (frequency is dependent on use). 2 AA batteries should last about 6 months under normal use.








